Digital Food Support Hub — supported by the Microsoft Wales Community Fund through ChangeX.
View our ChangeX projectMicrosoft Wales Community Fund · ChangeX
Digital Food Support Hub
Newport Support Network CIC, publicly known as Feed Newport, has been awarded £5,000 through the Microsoft Wales Community Fund via ChangeX.
What the grant will help us do
The project will improve referrals, stock records, volunteer coordination and impact reporting, while helping Newport residents who struggle with digital access and online forms.
Micro Project · Digital Food Support Hub
Digital support, made simpler.
Supported by the Microsoft Wales Community Fund through ChangeX.
What is the Digital Food Support Hub?
Feed Newport has received a £5,000 grant from the Microsoft Wales Community Fund through ChangeX. The funding will improve referrals, stock records, volunteer coordination and impact reporting, while helping Newport residents who need support with digital access and online forms.
Better digital referrals
Simpler, secure online forms will improve referrals and follow-up while reducing the need for people to repeat their story.
Live stock records
Food, toiletries and baby essentials will be recorded digitally so we can understand what is available and what Newport families need most.
Equipment for community support
A laptop, tablets and a printer-scanner will support referrals, stock recording, volunteer administration and assisted access to online forms.
Volunteer digital skills
We will train 15 volunteers, including 5 young volunteers, as Digital Support Champions with practical digital and administration skills.
Who we support
Newport residents
Getting support should be simple. One online form puts you on the right track.
Families with young kids
From nappies to a hot meal, the new digital system connects you to what's in stock.
Volunteers with an hour
Quicker sign-ups and clearer shifts mean less time on forms, more time helping.
Self-referral in minutes
Skip the phone queue. Answer a few questions online and we'll match you to support.
People helping neighbours
Businesses, churches and groups can see what's needed most and respond faster.
Dignity as standard
Digital tools work quietly in the background, so you never have to repeat your story.
What this £5,000 project will deliver
We will track and report the practical difference the Digital Food Support Hub makes for Newport residents, families and volunteers.
300
Residents and family members supported
15
Volunteers trained, including 5 young people
1,000
Food, toiletry or baby items digitally recorded
250
Referral, support or signposting interactions
Smoother referrals
Fewer paper forms and faster matching. You get the right support without repeating your story.
Smarter stock records
Clear digital records mean the pantry stays stocked with what local families actually need.
Need support or want to help?
Tell us how you'd like to help. Whether it's support, volunteering, or a donation, we'll point you in the right direction, no fuss.